Field guide · Bookings and conversations

Bookings, reminders and rebooking.

Customers pick a time online from your real calendar. Reminders go out by text and email, and when someone cancels, the opening goes to your waitlist with one tap.

Any houronline booking into your calendar
Text and emailreminders before every visit
One tapto refill a cancelled time
Maple Grove Dental · evening6:00 PM
Reminders sentfor tomorrow
14 patients reminded by text and email. 12 confirmed within the hour.
Priya S. repliedCan't make it
"Sorry, my daughter is sick. Can I move to next week?" Moved to Tuesday at 10:15, the time she picked.
9:15 tomorrow is open3 on the waitlist
You tapped OfferFilled
Jordan M. replied YES. Booked, confirmed and logged in SimpleUP CRM.
Example with made-up names

An empty chair is money you don't get back.

No-shows and phone tag cost more than you think.

Every missed appointment is time you've already paid staff for. Every "what times do you have?" call pulls someone away from the customer in front of them. Online booking and steady reminders fix most of it, quietly.

Without it

  • The phone rings all day for simple bookings
  • Reminders depend on someone remembering
  • Cancellations leave holes in the day
  • Customers forget to come back

With it

  • Customers book any hour, into real openings
  • Reminders by text and email, every time
  • Openings offered to your waitlist in one tap
  • A reminder when it's time to book again

What it looks like in real businesses.

Three businesses, and what changed in their calendar.

Real estate agentBurlington · showings
Before
Nine showing requests for one listing over a weekend, all by text.
After No phone tag
Buyers picked from open showing times online. Each got a confirmation with the address and a reminder two hours before.
Massage and physio clinicGuelph · treatments
Before
Clients booked, forgot, and didn't show, about four times a week.
After Reminders on
A text the day before: reply C to confirm or R to reschedule. Fewer empty slots, and moved visits stayed on the books.
Renovation contractorOakville · estimates
Before
Estimate visits booked by phone after hours, often twice over.
After Photos attached
Homeowners book an estimate slot online and upload photos of the job. The owner sees the scope before he drives out.

How it works, step by step.

  1. 1

    Customers book online

    A booking page and button for your website, Google profile and emails. It only shows times that are really free.

  2. 2

    It confirms right away

    A confirmation by text and email, with the address, what to bring and how to change the time.

  3. 3

    It reminds them before

    Reminders the day before and on the day. They can confirm or reschedule by replying.

  4. 4

    It fills cancellations

    When a time opens, you tap once and it's offered to your waitlist. The first to reply gets it.

  5. 5

    It brings them back

    When someone is due again, for a cleaning, a service or a check-in, they get a reminder to rebook.

You stay in charge.

Your calendar decidesIt works with Google Calendar, Microsoft 365 and SimpleUP CRM, and it never double-books.
Reminders only repeat what's bookedConfirmations and reminders use wording you approve once at setup. Nothing else goes out on its own.
Openings wait for your tapA cancelled time is offered to the waitlist only when you say so.
Works for a whole teamOne calendar per person, or requests shared in turn across your team.

One price. One job done.

$79a month
+ $199 one-time setup · Month to month. Cancel any month.
  • Online booking into your real calendar
  • Confirmations and reminders by text and email
  • Reschedule by reply, without a phone call
  • Cancelled times offered to your waitlist in one tap
  • Rebooking reminders when customers are due again
What's included1 location, up to 3 staff calendars. Reminders go by email and text, with texts drawn from the shared text allowance for your plan.

Secure checkout. You can remove it before paying.

Works well with

Each is priced on its own. Add any of them to the same checkout.

Forms, intake and surveys
$49 a month
Get more 5-star reviews
$99 a month
Follow-ups that never stop
$99 a month

Questions owners ask.

Which calendars does it work with?

Google Calendar, Microsoft 365 and the calendar in SimpleUP CRM. If your bookings live in practice or shop software, bring it up on the call and we'll check the connection first.

What do the reminders say?

You approve the wording once during setup. After that, reminders and confirmations go out on their own, because they only repeat what's already booked.

Can customers book with a specific person?

Yes. Each person can have their own calendar, or requests can be shared in turn across the team.

Can customers still phone?

Of course. Online booking means they don't have to.

Can I cancel?

Yes, any month. Setup is a one-time fee.

Keep every chair, bay and time slot full.

Add it to your plan, or talk it through with us first.