Field guide · Win more customers

Follow-ups that never stop.

Every quote and every enquiry that goes quiet gets a short, personal nudge on day 1, 3 and 7. It stops the moment they reply, and you hear right away who is ready to talk.

Day 1, 3, 7nudges until they answer
One listto approve each morning
Stopsthe moment they reply
Bellini Renovations · quote follow-upMon 5:10 PM
Quote sentDev P. · basement
$42,800 basement finish, sent from your email. Follow-up started.
Day 3 · no reply yetOpened twice
Dev opened the quote twice but hasn't answered. A nudge is drafted for your OK.
Draft nudge, in your voice38 words
Dev repliedFollow-up stopped
"Yes, can you price the vinyl plank?" Texted to you. No more nudges go to Dev.
Example with made-up names

Most quotes aren't lost. They're forgotten.

The follow-up is where the sale is decided.

People rarely say no to a quote. They get busy, set it aside and mean to get back to you. The business that checks in, politely and on time, is usually the one that hears yes. Most owners know this and still don't do it, because the day fills up.

Without it

  • Quotes go out and nobody checks back
  • You remember a lead two weeks too late
  • Follow-up depends on who has time
  • You can't tell who opened what

With it

  • A nudge is ready on day 1, 3 and 7
  • Each one mentions their job, not a template
  • It stops the moment they reply
  • You see who is warm and who has gone cold

What it looks like in real businesses.

Three leads that went quiet, and the nudge that brought each one back.

Dental clinicBurlington · treatment plans
Quiet for 6 days
A treatment plan for two crowns, sent after a checkup. No booking yet.
Day 7 nudge Booked
"Hi Anita, a quick note about the crowns Dr. Shah recommended. Your insurance estimate is attached. Would a morning next week suit you?"
Real estate agentBurlington · open house
Signed in Sunday
Sam signed in at the open house and ticked "buying in the next 3 months". Nothing since.
Day 3 nudge Asked for a showing
"Hi Sam, thanks again for coming by on Sunday. Three similar homes just listed nearby. Want me to send them over?"
CateringWhitby · office parties
Quote sent, no reply
A catering quote for a 60-person office party, sent on Tuesday.
Day 3 nudge Ordered
"Hi Priya, just checking the party menu reached you. If the headcount has changed, send me the new number and I'll update the quote the same day."

How it works, step by step.

  1. 1

    It watches what goes out

    Quotes, estimates and replies to new enquiries, in SimpleUP CRM and your inbox. Anything waiting on the customer starts a follow-up.

  2. 2

    It notices silence

    If they haven't answered by day 1, 3 or 7, a nudge is drafted. If they've already replied, called or booked, it does nothing.

  3. 3

    It writes each nudge about their job

    It mentions what they asked for and makes replying easy. Short, friendly and never pushy.

  4. 4

    You approve in one pass

    Each morning the day's nudges wait in one list. Approve, edit or skip each one. Approved nudges go out from your email or business number.

  5. 5

    Replies come straight to you

    The moment someone answers, their follow-up stops and you get a text with what they said.

You stay in charge of every word.

Nothing sends by itselfEvery nudge waits for your OK. Approve the whole morning's list in one tap if you like.
It knows when to stopA reply, a logged call or a booking ends the follow-up for that person.
It sounds like youIt learns from messages you've sent before. No "just circling back" templates.
You set the rhythmDay 1, 3 and 7 is the default. Change the days, the number of nudges, or who is left alone.

One price. One job done.

$99a month
+ $199 one-time setup · Month to month. Cancel any month.
  • Follows up quotes, estimates and new enquiries
  • Nudges on day 1, 3 and 7, drafted in your voice
  • Stops as soon as they reply, call or book
  • Replies texted to you as they come in
  • Set up and looked after by our Canadian team
What's includedUp to 150 enquiries and quotes followed up a month, 3 nudges each by email or text. Texts are drawn from the shared text allowance for your plan.

Secure checkout. You can remove it before paying.

Works well with

Each is priced on its own. Add any of them to the same checkout.

Quotes that close
$99 a month
Get more 5-star reviews
$99 a month
Bookings, reminders and rebooking
$79 a month

Questions owners ask.

Will it send anything without me?

No. Each nudge waits for your OK. Approving the whole list takes one tap, but the tap is always yours.

Won't customers find it annoying?

Three short notes over a week, each about their own job, reads as good service. The moment they answer, or say no thanks, it stops.

Does it follow up by text too?

Yes. It follows up the way the customer first reached you, by email or by text from your business number in SimpleUP CRM.

What if they say no?

It stops and records the reason in your CRM. If you like, it drafts a short thank-you for your OK, which keeps the door open for next time.

Can I cancel?

Yes, any month. Setup is a one-time fee.

Stop losing the quotes you already wrote.

Add it to your plan, or talk it through with us first.