Each location gets found locally, answers fast and keeps the brand voice. Chip works alongside the software each franchisee already uses.
A day at Coppertree Home Cleaning, an example franchise. The business and the numbers are illustrations.
What kind of business do you run?
Every franchisee has their own branded site with their name, local number and service area. Bookings from each site land in that location’s calendar, and head office sees them all.
Each location asks every customer the same way for a review on its own Google page, and unhappy customers can reply to the owner privately. Head office plans the posts, and each location gets a local version.
When someone asks AI for house cleaning in Guelph or Oshawa, the local Coppertree shows up. Franchisees who need cleaners get a clear job post written for their town.
Every job above is priced on its own. Start with one.
Customers meet your brand one town at a time. They search near them, call a local number and judge the whole system by the location that answers. Franchise marketing from head office covers the logo and the big campaigns. Each franchisee chooses much of their own software: the booking tool, the phone system, the email. So Chip works alongside whatever each location already uses.
One franchisee books jobs in an app, another in a spreadsheet, a third in a paper diary. Head office cannot make them all switch, and a forced change costs goodwill.
Chip works inside each location's own email, calendar, website form and phone number. We connect to a location's software when that software allows it. Where it does not, bookings run on our own booking calendar. Bookings, reminders and rebooking works either way.
If nothing is ready, they use a free template or copy the national site with the wrong phone number. Over time the network collects old logos and numbers that ring a former owner.
Websites for your reps and dealers gives each location a branded site with its own name, local number and service area. Landing pages and mini-sites cover a grand opening or a local promotion.
A customer asks for a quote on the national site. It gets forwarded to the right location, which reads it that evening. The automatic reply said "Thank you for contacting us", with no town and no name. By then the customer has called someone else.
Chip replies in minutes as the local team, with the town and a visit time: "This is the Oakville team. Thursday morning works for us." Answer every lead in minutes does this for every location, in the brand's voice.
A candidate asks for information, then takes weeks to decide, often while talking to other brands. A string of form emails feels cold to someone about to invest their savings.
Chip replies the same day and keeps in touch through the weeks in between, in your franchise development team's own voice. He writes nothing about earnings or terms beyond wording you supply. Answer every lead in minutes and Follow-ups that never stop do this.
Every Simplet is its own small product with its own price. Take one, try it for a month, add another when you're ready.
You don't log in to a new system or train your staff. Chip runs everything on our side. You approve from your phone, or let him run.
Choose one Simplet or several. Each has its own price, and there are no bundles to decode.
A short setup form, about 20 minutes, connects your calendar, forms and phone number and learns how you write. We test it on your own enquiries before it goes live.
Anything written in your name waits for your OK in one simple list, unless you have told Chip to send it on his own. Urgent things reach your phone right away.
No. Every Simplet has its own price. You can start with one job, such as local websites, in a few locations, and add more once you see it working. Tell us how many locations you have and we will plan a rollout with you.
From head office: your logo, colours, the list of locations with their numbers and service areas, and examples of how you like customers answered. From each franchisee: access to their own email, calendar, website form and phone number, whichever tools those are.
Yes, with a local touch. Chip uses the brand voice and wording you give us, plus each location's town, team names and hours. Each franchisee picks whether routine messages go out on their own or get a quick look first, and checks with head office if they need to.
You choose per message type whether head office or the franchisee is the sender. Each message names that sender, gives contact details and has a working unsubscribe, as Canada's anti-spam law (CASL) requires.
Chip is the SimpleUP robot. He stands for the AI tools that do the routine work in your Simplets, like replying to new enquiries and sending reminders. Behind him is our Canadian team, who set everything up and look after it.
More questions? See the full FAQ.
See a day of it working, then pick the one you want.
